Organisational developmental approaches in primary care

In their Stream Six report, Professors Dunbar and Reddy investigated the contribution of approaches to organisational change in optimising the primary healthcare workforce. Organisational Development (OD) could be thought of as facilitating change for human beings. This Stream Ten report is a story about change and therefore improvement in healthcare. OD forms part of the examples of change we describe. Other important components include use of electronic medical records and performance measurement.

Sites visited

  • University of Washington
  • McClelland Institute for Innovation and Research
  • Harvard University
  • Dartmouth Medical School
  • The Robert Woods Johnson Foundation, Princeton
  • The Diabetes Research & Training center, Kaiser-Permanente
  • RAND Corp

Partnerships

  • James Dunbar
  • Prasuna Reddy